News & Press: Capital Guide Online

Capital Guide Online February 2018

Monday, January 29, 2018  
Posted by: Jackie Frend

In this issue... February, 2018

  • A Message from the President
  • National Union Building Tour on Feb. 2
  • Cathedral Stained Glass Tour on Feb. 7
  • Spring Motor Coach Workshop on Feb. 13
  • Business Meeting on Feb. 14
  • Specialty Tours of the Library of Congress on Feb. 20
  • Guild Book Group on Feb. 22
  • NFTGA Conference Feb. 21 - 23
  • DOI Murals Tour Feb. 27
  • Events in March
  • Thanks and Praise
  • In Memoriam -- Ruth Croan
  • 2018 Contact Information

A Message from the President

Many thanks to our members and invited guests who attended our Annual Meeting, Awards Ceremony, and Education Seminar at the Naval Heritage Center and then joined us as we celebrated the new year, new tours, and new board at Dirty Habit DC Restaurant and Bar. Over 145 registered online and most of those attended!

The day marked another milestone in the Guild’s history as the 2016-2017 board completed its term and the 2018-2019 board began. Our departing board worked very hard over the past two years and certainly lived up to their commitment to serve as members. Below are just some of the accomplishments of our outgoing board:
Sandra Moore, 1st Vice President, signed up 8 new Affiliates and, along with JP Nguyen, co-chaired the Job Fair/Showcase both years in which over 250 members participated;
Mary Beth Lane, 2nd Vice President, brought you the business meetings and coordinated our training at Washington National Cathedral, all of which improved our education, training, and overall professionalism;
Bill Adams, Treasurer, watched over our finances and ensured we made financially sound decisions;
Bette Runck, Secretary, recorded the minutes of all 18 meetings of the board. She also edited and formatted the revised Policies and Procedures Manual;
Russ Norfleet, Guild Guide Representative, helped 17 Guild Guides advance to Guild Certified Guide and approved additional educational opportunities to earn CEU’s for both local and out-of-town Guild Guides;
Maria Covel, Affiliate Representative, kept our Affiliate members informed of Guild events, promoted our Job Fairs so more Affiliates would participate, and contacted Affiliates during both renewal seasons to ensure that they renewed their membership;
John Days, Administration and Professional Conduct Chair, revised the Guild’s Bylaws, Policies and Procedures Manual, and Code of Ethics and Business Practices to conform with our current business operations;
Aaron Killian, Communications Chair, provided us with several videos, including celebrating the opening of the African American History and Culture Museum and an interview of Guild member Rohulamin Quander at Mount Vernon;
Bill Harris and Corky Rainey, Membership Committee Co-Chairs, welcomed 64 new Guild Guides, 6 Emeritus and 5 Sustaining members, and ran successful renewal seasons;
Jim Carr and Shannon Mikush, CMG Co-Chairs, offered over 20 advanced educational programs and events for CMG’s and CMG Candidates, and seven Certified Master Guide Candidates Advanced to CMG;
Tracy Hale and Heidi Watson, Training Co-Chairs, provided over 20 training opportunities, including motor coach workshops;
Amy Mierley, Education Chair, offered 37 education events over the past two years and
Annemarie Johnson served as Education Co-Chair during 2016, helping to bring many of those events to our members;
Ellen Malasky and Maribeth Oakes, Government & Tourism Co-Chairs, successfully hosted the NFTGA annual meeting, worked closely with NPS, partnered with U.S. Institute of Peace on the Peace Trail, and participated in the U.S. Travel Association-sponsored legislative fly-in;
Karen Miller, Web Strategies Chair, built the framework of our new website and imported documents from the old website into the new site, ensured all board members were trained in entering data into the new website, and, most importantly, assisted members with log in issues in the early phases of implementation of the website. David Turin served as Co-Chair through July 2017 and worked on many of those web-related issues.

We were fortunate to have two past presidents on the Board: Joe Steinbock served as ex officio past president and provided institutional knowledge and sound guidance to ensure we continued to progress forward as an organization; and Tammy Belden, Guild Administrator and a past president, stepped in immediately upon my plea for help once I was elected President. Her extensive knowledge of the Guild’s past business operations combined with her familiarity with the website and her ability to solve members’ website problems, eased our transition to a new website and a change in leadership.

As for me, it was a roller-coaster term. I began as 2nd Vice President and, after 10 months, was appointed President following Dianne Wallace’s resignation. I hope I improved the transparency of the board by providing members with summaries of all board votes, summaries of business meetings for those who could not attend, re-establishing the Capital Guide Online, and putting us back on track after a rocky start in 2016.
I look forward to working with our new Board and serving as your President in 2018-2019.
Jackie Frend


National Union Building Tour on Feb. 2

Event: National Union Building Tour
Date: Friday, February 2
Time: 11 am
Place: National Union Building
918 F St. NW
You’ve passed it countless times as your groups approach Ford’s Theater. Now tour the remarkable interior of the National Union Building, originally home to the National Union Fire Insurance Company and in continuous use since its completion in 1891. Designed by prominent DC architect Glenn Brown, its architecture is in the Richardsonian Romanesque style popular in the late 19th century. The rooms feature original exposed brick walls, multiple unique and bay style windows, American cherry, maple, and pinewood flooring, original crown molding, and unique historical details. It served as LivingSocial's "experience" building from 2013 to 2014, but has since been renovated as a premier events space in the heart of Penn Quarter. Open to all Guild members.Register online by clicking here.


Cathedral Stained Glass Window Tour on Feb. 7

Event: Washington National Cathedral Stained Glass Window Tour
Date: Wednesday February 7
Time: 10 am
Place: Washington National Cathedral, 3101 Wisconsin Ave. NW
This free tour is open to all Guild members and will enhance your knowledge of the cathedral’s spectacular stained glass windows. Learn about the tales they tell, from God’s creation of the universe to stories from American history to the Last Judgment.
We will move from the earliest windows in the lower level (the crypt) to the newest ones at the clerestory level of the nave. Hear about the creative process which combines the artistry of the designers with the technical skill of the fabricators. We will see and hold some of the materials that go into each window. This tour is sure to be helpful for those revising and refreshing commentary for the cathedral’s new tour routing.
Register online by clicking here.For more information, contact Pat Abler.


Spring Motor Coach Workshop on Feb. 13

Event: Spring Motorcoach Workshop
Date: Tuesday, February 13, 2018
Time: 9:30 am – 4:30 pm
Place: Meet at Teaism Penn Quarter
400 8th Street, NW
Archives/Navy Memorial Metro Stop

This training event is open to all Guide levels and will focus on getting you in gear for 2018 and your Spring work. Logistical, timing and commentary help will be available. Sharpen your routing confidence with alternative routes and tips on getting the tour coach from Point A to B in professional style.

Click here to register online or go directly to the Guild website.The event needs 15 people to run and is a requirement to move from Guild Guide to Guild Certified Guide. Questions?Contact Christen Eliason or Sandra Moore.


Guild Business Meeting on Feb. 14

Event: Guild Business Meeting
Date:Wednesday, February 14
Time:9:30 am – noon
Place: Olney Theatre Center
2001 Olney Sandy Spring Road, Olney, MD

Guild members who wish to ride Metro to Shady Grove or Glenmont may request a pickup using a form that 2nd V.P. Maria Limarzi has placed online. Guild members coming by car who are willing to pick up passengers can use the same online form,
The Olney Theatre is historic, opening in 1938 as the first professional summer theatre in the South. The current production, Aubergine, is an off-Broadway hit play that has been described as a life-affirming and perceptive drama that distills the flavors of rich characters and intense relationships. A fuller description is on the website Although a block of tickets for the Guild are being held only until January 31, regular seating for the matinee is likely to still be available.
Guild member Andrea Urciolo is a board member at the Olney Theatre Centre and she has arranged for the theatre to host our monthly business meeting.
There are a number of lunch possibilities close to Olney Theatre. Directly across the street is the Olney Ale House, and approximately one mile west is Olney Center with a number of restaurants: Green Turtle, Panera Bread, Grill Marx, and Riciuttis. If you are planning to attend the business meeting, please remember to register online at the Guild website so we know how many to expect.


Event: A Morning at the Library of Congress: Back-to-Back Specialty Tours
Date: Tuesday, Feb 20, 2018
Time: 9 am, 10 am, 11:30 am
Place: Library of Congress, Jefferson Building.
Enter the Library’s Thomas Jefferson Building via the carriage entrance on the ground level located beneath the large exterior staircase. This is the entrance for reserved tours.
Join your Guild colleagues for a full morning at the Library of Congress. Open to all Guild members.
9 amThomas Jefferson: The Man and His Ideas. This tour focuses heavily on Thomas Jefferson, exploring his life, ideas, philosophy, and influence on the Library of Congress and the nation. The tour lasts approximately 45-60 minutes. Led by LOC staff.

10 am Highlights tour of the Jefferson Building will be led by Bill Adams of the Guild and will include a special visit to the Whittall Pavilion to view the artwork and musical instruments featured in the Music Division collection.

11:30 amEchoes of The Great War: American Experiences of World War IThe U.S. officially entered World War I in April of 1917, but our support of the Allied Powers began much earlier. The stories of countless Americans in World War I -- General John J. Pershing, soldiers, nurses and Red Cross volunteers come to light in this major exhibition. November 2018 marks the 100thanniversary of the armistice that ended the war. This 30 minute tour focuses on the "Echoes of World War I " exhibition currently on view, and will be led by LOC staff.
Register online.For more information contact Chris Bauer.


Event: Guild Book Group Discussion
Date: Thursday, February 22
Time: 11 am
Place: Tenleytown Public Library
4450 Wisconsin Ave., NW

The Guild Book Group will start the year reading and discussing Grant,by Ron Chernow. The book is a #1 New York Times bestseller and a New York Times Book Review Top Ten Book of 2017. The book is said to be a sweeping and dramatic portrait of one of our most compelling generals and presidents, Ulysses S. Grant. See the Guild website for details including meeting time and location.
The book group is open and inviting to all Guild members. In addition to the fun and education of group discussions, one CEU is earned for attendance at each meeting.
The book group is co-chaired by John Daysand Corky Rainey.

NFTGA Conference in Philadelphia Feb. 21 - 23

Event: NFTGA 2018 Conference

Dates: February 21 - 23
Place: Wyndham Historic District, Philadelphia

The 2018 Milestones Conference celebrates the 20th anniversary of the National Federation of Tourist Guide Associations and the 10th anniversary of the founding of the Association of Philadelphia Tour Guides. The conference will explore many of the issues facing the tourism industry and guiding. Featured speakers will include representatives from the National Park Service, the Visit Philadelphia Tourism Information Center and local technology experts as well as representatives from some of our Industry Tourism Partner organizations. To register online and for more information:


DOI Murals Tour on Feb. 27

Event: Department of the Interior Murals Tour
Date: Tuesday February 27
Time: 10 am
Place: Department of the Interior Main Building, 1849 C Street NW
Discover the art and architecture that made the Stewart Lee Udall Department of the Interior Building a "symbol of a new day" during the Great Depression. The walking tour lasts approximately one hour and focuses on the history of the building and the Department via a selection of more than 40 New Deal-era painted murals, plus photographic murals by Ansel Adams. The tour will depart from the C Street lobby just inside the entrance at 1849 C Street, N.W. Please arrive by 9:45 to allow time for screening and bring a valid photo ID.
Should you wish to grab lunch in the building after the tour, the Bison Bistro is a public cafeteria in the basement level of the building and is open 11:00 am - 1:30 pm. Register online.For more information, contact Pat Abler.

Events in March

Event: Irish Influences in Washington, DC
Date: Thursday, March 8
Time: 10 am
Place: Meet at the statue of John Barry, Franklin Square,14th St. NW, between K and I St., NW

Get in the spirit of St. Paddy’s Day by joining Guild member Maribeth Oakes on her walking tour that explores Irish-Americans’ imprint on the city. Look through an Irish lens at city parks, historic landmarks, the exterior of the White House, and the church hosting DC’s oldest parish. While individuals’ contributions vary-– Revolutionary and Civil War heroes, U.S. presidents, artists, social justice reformers, suffragettes-– in common they all share an Irish heritage.
Meet at the John Barry Statue at Franklin Square on 14th Street, NW – between K and I Streets. The two-hour walking tour begins at Franklin Square and finishes at Gallery Place. Optional warm-up at an Irish pub after the tour! Gather a group of your greenest Guild friends and stay for lunch! Open to all Guild members.
Register online.For more information contact Chris Bauer.


Guild Business Meeting
When:Monday, March 19
Time:9:30 am – noon
Where: Anderson House/Society of the Cincinnati
2118 Massachusetts Ave., NW

Maricar Donato will have a presentation about the upcoming convention of the World Federation of Tour Guide Associations in Tbilisi, Georgia, in January, 2019. She will introduce Mariam Tarasashvili from the Embassy of Georgia, who will take part in interactions with the Guild throughout 2018.

Thanks, and Praise

Congratulations are in order for our long-term Guild members who decided to hang up their umbrellas over the past two years:

Emeritus: Dorothy Douse (joined in 1994; President 2002-2003); Ellen Gold (joined in 2002; President 2006-2007); Florence Jones (joined in 1987); Jane Junghans (joined in 1987); NormaNewpol(joined in 1988; President 1992-1993); Sandra Sheskin (joined in 1989; President 1996-1997);

Sustaining: Martha Bearden (joined in 1995); Christina Blazina (joined in 1995); Charlie Collier (joined in 2000); Ruth Naftaly (joined in 1990); Becky Petrucci (joined in 1991).

We are delighted that they have decided to remain as members of the Guild. We will all benefit from their advice and wisdom after many years of guiding and membership in the Guild. Most of those listed as Sustaining also served on board committees during their active years in guiding. We thank them for their dedication in making this organization what it is today and for their continued support in the future.

Jackie Frend, President

In Memoriam -- Ruth Croan

Guild members who attended the business meeting in January heard Debbie Friedmann’s tribute to Ruth Croan, who died in December at the age of 90. The large number of members who stood when asked if they had known Ruth testified to the importance she had in our community.

Ruth began a career as a tour guide with the Washington Guide Service in 1979 at age 52, after briefly serving as a docent at the National Museum of Natural History in DC. In 1985 she became one of the original members of the Guild, and in the early 1990s, she helped develop the first formal training program in this area for guides. By the time she retired from the Guide Service in 2009 at the age of 82, she had personally trained over 600 new guides. Nearly 100 guides attended her retirement ceremony at the Kennedy Center, and she was elected to emeritus status in recognition of her distinguished service to the Guild.

Her spirit lives on.

Shirley Timashev, former student of Ruth Croan

2018 Contact Information

Jackie Frend (President)

Corky Rainey (1st V.P.)
Maria Limarzi (2nd V. P.)
Bill Adams (Acting Treasurer)
Mary Thorne (Secretary)
Karen Miller (Affiliate Rep)
John Days (Guild Guide Rep)
Bill Adams (Admin & Ethics)
Shannon Mikush (CMG)
Jim Carr (CMG)
Russ Norfleet (Communications)
Ellen Malasky (Gov’t & Tourism)
Maribeth Oakes (Gov't & Tourism)
Chris Bauer (Education)
Pat Abler (Education)
Jamie Johnson (Membership)
Barbara Longnecker (Membership)
Christen Eliason (Training)
Sandra Moore (Training)
Tammy Belden (Past Pres. and Guild Administrator)
Shirley Timashev (Capital Guide Online)


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