News & Press: Capital Guide Online

Capital Guide Online January 2020

Thursday, January 2, 2020  
Posted by: Jackie Frend

In this issue... January, 2020

  • A Message from the President
  • CMG:A Portrait of Persistence on January 3
  • Guild Day on January 14 (Annual Meeting, Ed Seminar, and Social Hour)
  • Washington National Cathedral Training #3 on January 15
  • Your Voice Speaking Toolbox on January 17
  • Guiding An Honor Flight on January 18
  • Wine Tasting at Serbian Embassy on January 20
  • Experiential Education for Tour Guides on January 25
  • Story Circle on January 28
  • Museum of American History Education Event on January 30
  • NGTGA Conference 2020 on February 5 - 7
  • Business Meeting at American Art/ Nat'l Portrait Gallery on February 11
  • Technology Tools for Tour Guides on February 13 - 14
  • Welcome New Members

A Message from the President

Happy New Year! I hope everyone had a delightful holiday season with family and friends. To further the holiday season, please join us on January 14 as we celebrate at our Annual Meeting, Awards Ceremony, Education Seminar and social gathering – a day-long event. See the details in this issue.

Our current Board term ends on January 14, but I am fortunate that most Board members will be continuing to serve for the 2020-2021 Board term. The Board is very proud of the work we accomplished during the 2018-2019 term, including offering over 180 events and advancing 11 members to Guild Certified Guide and four members to Guild Certified Master Guide. Seventeen members hung up their umbrellas and changed their membership status to Sustaining while one of those received Emeritus status. In terms of new members, 82 guides joined the Guild along with nine Affiliate tour operators, and 18 Friends.

In the communications area, the Board kept members informed and up-to-date through our monthly business meetings, monthly Capital Guide Online, and quarterly publication The Itinerary. In addition, our network of members kept each other informed through Google Groups, Facebook, and Twitter.

The most time-consuming for the Board was developing the Guild’s Strategic Plan. The Board worked many hours on this project; and you, our members, did too. Forty members responded to our survey requesting comments on the Strategic Plan. Comments have been carefully reviewed and many comments are being incorporated into the final version of the Strategic Plan. Not all comments were incorporated since some members were not aware the Guild's history, the rationale for some policies, or the court battle to eliminate the testing requirement to obtain a DC tour guide license. I thank everyone who contributed and helped us develop the Strategic Plan. The final version will be distributed by mid-January.

I look forward to seeing many of you on January 14. This event is like a family reunion when so many of us come together to celebrate our common bond of friendship and membership in the Guild.

                                                                          Jackie Frend, President


NOTE:CMG Program "A Portrait of Persistence" was originally scheduled for January 15 and is listed after the notice of Washington National Cathedral Training Day.The CMG program has been rescheduled for January 3.

GUILD DAY on January 14

Annual Meeting and Awards Ceremony

Event:Annual Meeting and Awards Ceremony
Date:Tuesday, January 14
Time:9:00 a.m. – noon
Place: Ronald Reagan Building & International Trade Center
1300 Pennsylvania Avenue, NW.Polaris Room, Concourse Level

This starts 2020 with the biggest event of the year. The meeting includes highlights of 2019, plans for 2020, and a celebration of our colleagues’ achievements. Winners for the various Guild awards will be announced. The Used Book Sale will take place during the registration/networking and before the beginning of the afternoon Education Seminar, which is a separate event. Bring your used books for this sale. Remember to allow enough time to get through security at the building. Register online. For more information contact Maria Limarzi.

Education Seminar: Perspectives on the National Mall

Event: Ed Seminar: Perspectives on the National Mall
Date: Tuesday, January 14
Time: 1:30 – 4:00 p.m.
Place:Ronald Reagan Building
1300 Pennsylvania Avenue, NW.Polaris Room, Concourse Level

This seminar will provide us with the latest authoritative information on what’s happening, what’s new, what’s changing, and what to expect on and around the National Mall in 2020. Our speakers will be senior staff from the National Park Service and the Trust for the National Mall. They are representatives of the major entities working to constantly refresh and upgrade the national showplace, which we are privileged to call our daily workplace.

This is a separate event from the annual business meeting, which is free, so register for this and pay the $25 fee online. The Education Seminar is the biggest event of the year for education programs, and it is designed to get us thinking about the coming busy season. For further information contact Pat Abler.

Guild Social Hour – The Occidental Grill

Event: Guild Social Hour – The Occidental Grill
Date: Tuesday, January 14
Time: 4:15 – 6: p.m.
Place:The Occidental Grill
1475 Pennsylvania Avenue, NW

Join your colleagues following the Annual Business Meeting and Education Seminar for a social gathering as we welcome and celebrate a new year, a new tour season, and new members. Register online. For more information contact Jackie Frend.

Washington National Cathedral Training on January 15

Event: Washington National Cathedral Training #3
Date: Wednesday, January 15
Time: 9 a.m. - 1 p.m.
Place:Washington National Cathedral
3101 Wisconsin Avenue, NW

To be certified to give tours at the National Cathedral in 2020, a guide must attend a training session, and this is the last one. All new and currently certified guides must pass the online quiz, and any new guide or one who hasn’t tested and passed in 2018 or 2019 is required to give an oral presentation in addition to the online quiz. Guild members must renew Guild membership for 2020 before signing up for this training. Register online. For further information contact Mary Beth Lane.

CMG:A Portrait of Persistence on January 3

Event: Votes for Women:
A Portrait of Persistence

Date: Friday, January 3
Time:1 p.m.
Place: Ella’s Wood Fired Pizza
619 9th Street, NW

After lunch for those who come early, fellow CMG Kathleen Bashian will give an introductory overview of the Women’s Suffrage Saga starting at 1 p.m. We will then proceed to the National Portrait Gallery’s exhibit “Votes for Women: A Portrait of Persistence,” where Kathleen will discuss some of her research and findings. Register online. For further information contact Shannon Mikush.

Your Speaking Voice Toolbox on January 17

Event: Your Speaking Voice Toolbox
Date: Friday, January 17
Time:Registration – 9:30 – 10:00 a.m.
Program -- 10:00 a.m. – noon
Place: Women in Military Service for America Memorial
Arlington National Cemetery

To prepare for the busy spring tour season, speech pathologist Laura Purcell Verdun will provide a two-hour presentation on the refinement of voice, speech, communication, and presentation skills for the professional tour guide. The session is open only to Guild guides who are actively guiding (i.e., Guild Guides, Guild Certified Guides, CMG candidates, and CMG). The fee for this special program is $25.Register online. For more information contact Jackie Frend.

Honor Flight Information Session on January 18

Event:Guiding an Honor Flight
Orientation and Information Session

Date: Saturday, January 18
Time: 10 a.m.
Place:Conference Room TBA at ReaganNational Airport

Join us for a DCA Honor Flight information and orientation session to learn about the workings of the DCA Honor Flight organization and the needs for volunteer tour guides for Honor Flight veterans. Learn how to "give back" by volunteering with this remarkable organization, guiding military veterans from all over the U.S. on their once-in-a-lifetime journeys to DC.

The speaker, Lauren Burycka, is the Honor Flight Tour Guide Coordinator for the volunteer tour guide flights thatfly into Reagan National Airport. Guides who attend the orientationand fulfill the training requirementswill be placedon her email list to receive announcements of upcoming flight arrivals. Although the number of WW II veterans has lessened with the passage of time, the number of Honor Flightshas increased each year with the addition of Korean War and Vietnam War veterans.The training session isFREE to Guild members and attendees will earn one Continuing Education Credit (CEU).Your attendance does not obligate you to become a volunteer.

Registrantswill receive directions and a map for locating the Conference Room one week before the event.Guiding an Honor Flight is interesting and inspiring.If you do it once, you'll be hooked!For further information contact Chris Bauer.


Wine Tasting and Presentation About Serbia on January 20

Event:Presentation About Serbia and Wine Tasting
Date: Monday, January 20
Time:2:00 p.m. - 4:00 p.m.
Place: Embassy of the Republic of Serbia
2233 Wisconsin Avenue, NW, Suite 410

H.E. Ambassador Mr. Djerdj Matkovic invites members of the Guild to "A Journey Through Serbia," to be followed by a Serbian wine tasting.The event is an introduction to the 20th Convention of the World Federation of Tourist Guides Association, to be held in Serbia in 2021.Please RSVP by January 17 to

Experiential Education for Tour Guides on January 25

Event: Experiential Education for Tour Guides
Date: Saturday, January 25
Time: 12:00 pm (noon) – 1:30 p.m.
Place: Arlington Central Library
1015 N. Quincy Street,2nd Floor, Bluemont Room

As tour guides and directors, we visit many attractions which become our classrooms and stages. Guild Guide and former teacher Jackie Holt will discuss how to involve our guests using the art of inquiry, appealing to different learning styles and incorporating the five senses. The knowledge you gain in this session will help you engage individuals and groups of all ages. Register online for this FREE program.For more information contact Chris Bauer.

Story Circle on January 28

Event: Story Circle
Date: Tuesday, January 28, 2020
Time: 2:00 – 3:30 p.m.
Place:Library of Congress, Jefferson Building
Meet at the area near the restrooms on the Ground Floor

In 2019 the Story Circle met at the Washington Monument and the Capitol. In January we come indoors to prepare, listen, and critique stories about the Library of Congress – the building, the collections, and everything behind this great library. Please join us on our third storytelling adventure and first for the new year! Participants are asked to develop and present a story of one to three minutes in length.Register online for this FREE event. For more information contact Christen Eliason.

Museum of American History Ed Event on January 30

Event: Museum of American History Education Event
Date: Thursday, January 30
Time: 2:00 p.m.
Place:Smithsonian Museum of American History
SC Johnson Conference Center, 1 West

Museum staff from the Office of Audience Engagement, the Office of Communications and Marketing, and Smithsonian Enterprises will be on hand to update members about exhibitions, programs, films, and other amenities at the American History Museum. Participants are encouraged to go to the museum’s calendar of events for that day in the event they wish to check out any of the museum’s regularly scheduled activities before the meeting. Register online. For more information contact Pat Abler.

NFTGA Conference in Charleston, South Carolina

Event: National Federation of Tourist Guides Association Conference 2020
Date: Wednesday, February 5 – Friday, February 7
Time3:00 p.m. (February 5) to 1:00 p.m. (February 7)
Place:Charleston, South Carolina
Hotel: Francis Marion Hotel

Registration for this National Federation of Tourist Guide Association’s conference is now open.The program includes such events as "Taste of the Town: A Guide for Culinary Tourism." It includes a lecture and lunch at Middleton Plantation. Noting thatcuisines and cultures are intertwined, Charleston Culinary Tours owner Guilds Hollowell and general manager Charley Smith, along with John Laverne, the owner of Bulldog Tours, will share their experiences, the history of food and beverage, culinary tourism, and how this niche market is influencing the world of travel and how you can be a part of it.

For more information and to register and make reservations, google NFTGA or visit Guild members are also asked to register on the Guild’s website to let other Guild members know who is attending in order to make travel plans and hotel accommodations. For more information contact Ellen Malasky, president of NFTGA andmember of the Guild of Professional Tour Guides of Washington, DC.

Guild Business Meeting on February 11

Event:Guild Business Meeting
Date: Tuesday, February 11
Time: 9:30 a.m. registration, 10:00 a,m. meeting
Place:Smithsonian Museum of American Art
National Portrait Gallery

Save the date!Information about the speaker and the exact location will be in the next issue of the Capital Guide Online, and will be on the Guild calendar.For questions contact Maria Limarzi.


Technology Tools for Tour Guides on February 13

Event: Technology Tools for Tour Guides
Date: Thursday, February 13 – Friday, February 14
Time: 9:00 a.m. – 5:00 p.m. each day

The Guild and TripSchool are partnering to offer specialized technology training which will cover note taking and organization, photo editing and social media, DVD burning of YouTube videos, custom mapmaking and route tracking phone and table apps, and much more that make tour guiding easier and smarter. To register and pay, go to There are only 25 spaces available. For more information contact Christen Eliason.

Welcome New Members

Marsha dePuy
Marsha is a recent I.T.M.I. graduate who has been working with student tour operators in Washington, New York, and Boston. She has been a Cub Scout den leader and also a Coast Guard Auxiliary Flotilla Commander for eight years.

Jacqueline "Jacquie" Staton
Jacquie graduated from I.T.M.I. in October 2017. She works with both student and adult groups in Washington, DC. She has also worked in event and meeting planning.

Contact Information for 2020 - 2021

Jackie Frend (President)

Corky Rainey (1st V.P.)
Maria Limarzi (2nd V. P.)
W. Bart Smith (Treasurer)
Mary Thorne (Secretary)
Anna Geer (Affiliate Rep)
John Days (Guild Guide Rep)


Russ Norfleet (Admin & Ethics)
Shannon Mikush (Certified Master Guide)
Jim Carr (Certified Master Guide)
Kelvin Carter (Communications) 

Ellen Malasky (Gov’t & Tourism)
Maribeth Oakes (Gov't & Tourism)
Chris Bauer (Education)
Pat Abler (Education)
Debra Wiley (Membership)
Barbara Longnecker (Membership)
Christen Eliason (Training)
Sandra Moore (Training)



Claudia Henderson Smith (Capital Guide editor)
Shirley Timashev (Capital Guide publisher) 
Bill Harris (Mentor/ Mentee program)
Brian McNamara (Mentor/ Mentee program)

Heidi Watson (Guild Assessment administrator)

Bette Runck (Guild Assessment administrator)
Zee Mostofi (Foreign Language testing)
Mary Beth Lane (Cathedral Training coordinator)

Ruth Roberts (Community Outreach)
Tony Spadafora (writer)
JP Nguyen (Facebook moderator)
Kaitlin Calogera (Twitter moderator)
Jeff Ghannam (Twitter moderator)


Tammy Belden (Guild Administrator and Assistant Treasurer)


Back to Top